1. Purchases
Tapread Premium is sold through Apple’s App Store. Apple processes the payment and handles refunds under its own terms. We do not see your payment details and cannot issue refunds ourselves. Because Tapread is a digital service, there is nothing to return.
2. How to Request a Refund
- Go to reportaproblem.apple.com and sign in with the Apple Account you used to subscribe.
- Choose I’d like to, then Request a refund.
- Pick the reason and tap Next.
- Select the Tapread purchase and tap Submit.
Apple’s guide: Request a refund for apps or content that you bought from Apple.
If something in Tapread does not work, write to [email protected] as well. We will try to fix it.
3. Cancelling Your Subscription
Cancel in your device’s Settings: tap your name, then Subscriptions, then Tapread, then Cancel Subscription, at least 24 hours before the period ends. You keep Tapread Premium until the end of the paid period, and the free features keep working. Deleting the app does not cancel the subscription.
4. EU, EEA and UK Customers
You can withdraw from a purchase within 14 days without giving a reason, as set out in Apple’s terms. For a subscription, this applies to the first purchase, not to renewals. Request it through reportaproblem.apple.com.
5. Non-Refundable Items
- Unused parts of a subscription period after cancellation.
- Unused narration hours, which have no cash value.
This does not affect any refund Apple grants or your rights under consumer law.
6. Contact Us
Questions about refunds: [email protected].